Drivetrain and Braking Customer Support
Cummins Drivetrain and Braking Systems is committed to providing up-to-date product information and support when and where our customers need it.
Global Customer Support
We are at home all around the world. Our technical centers and application engineering centers are located globally to provide quick-to-market and market-oriented product development to our customers. If you have questions that need to be answered locally, click on your region to see their contact information for general questions.
Our global presence
Presence in various markets:
Asia Pacific
Europe
DriveForce™
DriveForce is our field support team handling your commercial vehicle needs, from cradle to grave. They serve the North American market with a combination of sales, service and aftermarket representatives.
Welcome to OnTrac
Welcome to OnTrac, our original equipment (OE) dealer technical support center, staffed by experienced professionals dedicated to assisting you with diagnostics, repair and warranty solutions for our products.
Genuine Aftermarket Parts
We strive to make every interaction easy. With detailed information and unparalleled support, we are committed to your success. Our team is ready to assist you in selecting the best aftermarket brands for your vehicles.
Call Us
Contact us for immediate assistance.
ONTRAC CUSTOMER SERVICE
United States/Canada: 1-866-668-7221(ONTRAC1)
Email:
OnTrac@cummins.com
AFTERMARKET CUSTOMER SERVICE
United States: 1-888-725-9355
Accounts Payable Inquiries
APHelpDesk@cummins.com
Canada:
1-800-387-3889
Hours:
Monday – Friday: 7:30 a.m. to 10 p.m. ET